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Conflict Resolution

Conflict Resolutuion - Initial Training

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Conflict Resolution Initial Training

£50.00

Availability: In stock

• This is an internet based initial training course for Conflict Resolution Training
• This course has been developed in partnership with IKON Training the UKs leading conflict resolution specialists.
• The course includes training notes, photographs, diagrams and a final multi-choice exam (pass mark 75%).
• The course content is recognised by the Institute of Conflict Management (Quality Award Centre Status Registration: QAC2038)
• On completion, you will be able to save your own serial numbered and recorded Training Certificate direct to your PC (PDF format) and print a copy as required.


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Details

This is an internet based initial training course designed to introduce conflict management skills for staff that may have to deal with conflict and aggression in the workplace.

Learning Outcomes

  • Recognise and understand the stages of a conflict as it may occur
  • Introduce impact factors and warning and danger signs using a work based case study
  • Explore the tools available to assist in the resolution of a conflict
  • Experience the impact of physical stance and positioning on their personal safety during an incident
  • Examine current level of knowledge regarding conflict resolution by way of a self-assessment test


About the course.

  • This is an internet based initial training course for Conflict Resolution Training
  • This course has been developed in partnership with IKON Training the UKs leading conflict resolution specialists.
  • The course includes training notes, photographs, diagrams and a final multi-choice exam (pass mark 75%).
  • The course content is recognised by the Institute of Conflict Management (Quality Award Centre Status Registration: QAC2038)
  • On completion, you will be able to save your own serial numbered and recorded Training Certificate direct to your PC (pdf format) and print a copy as required.


What should you already know?

There is no pre-qualifications required although basic PC skills are helpful.


What's involved?

It’s all online and there’s no waiting for hours for payments to clear or login details to be sent – access is instant! All you need is access to the internet and a form of payment such as a credit or debit card or a PayPal account.


Volume Purchase Programme

Our Volume Purchase Programme allows the managers within organisations to purchase training courses in volume and distribute them to staff.

Contact us to arrange your programme:
support@cco.co.uk or call: +44 (0)33 0001 1246

Our UK office hours are: 9 to 5 GMT, Monday to Friday

The Career Course Online Volume Purchase Programme

 

Our Volume Purchase Programme allows companies to purchase training courses in volume and distribute them to employees.



How to Enrol

It’s quick and easy to set up your organisation for volume purchasing. First, designate yourself or someone else in your organisation as the Programme Manager.

 


How It Works



Buy Your Courses:

Please contact us and we can discuss your needs and arrange your purchase.

 


Get and distribute codes:


After making a purchase, your Programme Manager will receive a unique code for each course. Codes can then be distributed to learners or anyone at your organisation who will be using the courses.

 


Redeem codes:


Once they have their codes, end-users go through the Career Courses Online purchase process to redeem them. They enter the code at the Shopping Cart stage, validate it, and access the required course.

 


Contact us to arrange your volume purchase programme:

support@cco.co.uk or call: +44 (0)33 0001 1246
 
Our UK office hours are: 9 to 5 GMT, Monday to Friday


Description

Details

This is an internet based initial training course designed to introduce conflict management skills for staff that may have to deal with conflict and aggression in the workplace.

Learning Outcomes

  • Recognise and understand the stages of a conflict as it may occur
  • Introduce impact factors and warning and danger signs using a work based case study
  • Explore the tools available to assist in the resolution of a conflict
  • Experience the impact of physical stance and positioning on their personal safety during an incident
  • Examine current level of knowledge regarding conflict resolution by way of a self-assessment test


About the course.

  • This is an internet based initial training course for Conflict Resolution Training
  • This course has been developed in partnership with IKON Training the UKs leading conflict resolution specialists.
  • The course includes training notes, photographs, diagrams and a final multi-choice exam (pass mark 75%).
  • The course content is recognised by the Institute of Conflict Management (Quality Award Centre Status Registration: QAC2038)
  • On completion, you will be able to save your own serial numbered and recorded Training Certificate direct to your PC (pdf format) and print a copy as required.


What should you already know?

There is no pre-qualifications required although basic PC skills are helpful.


What's involved?

It’s all online and there’s no waiting for hours for payments to clear or login details to be sent – access is instant! All you need is access to the internet and a form of payment such as a credit or debit card or a PayPal account.


Volume Purchase Programme

Our Volume Purchase Programme allows the managers within organisations to purchase training courses in volume and distribute them to staff.

Contact us to arrange your programme:
support@cco.co.uk or call: +44 (0)33 0001 1246

Our UK office hours are: 9 to 5 GMT, Monday to Friday

Volume Purchase Programme

The Career Course Online Volume Purchase Programme

 

Our Volume Purchase Programme allows companies to purchase training courses in volume and distribute them to employees.



How to Enrol

It’s quick and easy to set up your organisation for volume purchasing. First, designate yourself or someone else in your organisation as the Programme Manager.

 


How It Works



Buy Your Courses:

Please contact us and we can discuss your needs and arrange your purchase.

 


Get and distribute codes:


After making a purchase, your Programme Manager will receive a unique code for each course. Codes can then be distributed to learners or anyone at your organisation who will be using the courses.

 


Redeem codes:


Once they have their codes, end-users go through the Career Courses Online purchase process to redeem them. They enter the code at the Shopping Cart stage, validate it, and access the required course.

 


Contact us to arrange your volume purchase programme:

support@cco.co.uk or call: +44 (0)33 0001 1246
 
Our UK office hours are: 9 to 5 GMT, Monday to Friday